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Vision of Change

We believe in the power of the federal government as a force for good

We're building a future where government agencies deliver services that are relevant, easy to use, and earn people's trust. We are driven by a desire to improve the performance of government operations, and we are focused on meeting the needs of end customers.

Our Approach

Redefining What it Means to Serve

Technical Assent offers a distinct alternative by fully committing to your mission, collaborating with your team, and using proven processes to support your priorities.

Mission assured:
Focused on Results

We work to build high-performing government services and our employees are personally committed to seeing your goals achieved.

Humanity assured:
Shoulder-to-Shoulder Relationship

When it needs to be right, we believe in the power of collaboration over prescriptive solutions. We thrive in working environments where mutual learning and growth open new paths forward.

Quality assured:
Services Supported by Robust Processes

Our work is underpinned by proven processes that ensure we meet your objectives and exceed your expectations every time.

Let's Figure This Out Together

We're not just service providers, we're problem-solvers who enable you to own the solution.

Contact Us

Ready to use customer experience to get results on your agency's projects? Email us to explore the next right step.


Interested in making an impact in GovCon? Find your next rewarding opportunity.

What is Customer Experience?

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CX is the Backbone of Effective Government Services

Whether your customers are taxpayers, veterans, farmers, beneficiaries, citizens, or even other government offices, customer experience (CX) measures the impact of a service and it is what drives a person's decision to choose one provider over another. It adds up all the interactions along the person's journey that build satisfaction and trust. To reinforce this trust, we also prioritize employee experience (EX), recognizing the crucial role employees play in delivering government services.

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CX is the Core of Technical Assent's Mission

We help government agencies deliver services that people need and can easily use. Customer-centered services deliver better results and are less expensive to operate, resulting in a win-win-win for customers, service providers, and the stewardship of taxpayer dollars.

We use CX to ground ourselves on what is most important when providing impactful government services. CX keeps us focused on human needs and empowers us to design service experiences that are relevant and efficient for the people using them.

Our Credentials

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Service-Disabled Veteran-Owned Small Business

Certified by the U.S. Small Business Administration

Technical Assent, proudly operating as a SDVOSB since 2011, is eligible to deliver exceptional services to government clients through sole-source and set-aside contracting programs.

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Capability Maturity Model Integration for Services

CMMI SVC/3 Appraisal #28438

Technical Assent has achieved appraisal at Capability Maturity Model Integration for Services (CMMI-SVC) level 3, marking a significant milestone in service excellence.

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CSPO Certified
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Discover what makes Technical Assent your ideal partner

Meet our leadership team, understand our capabilities, learn about our contracting procedures, and step through our unique process to see how we can transform your service delivery.


Meet the expert team guiding our mission to revolutionize government services.


Discover the unique skills and expertise we provide to create high-performing government services.


Review our contracting process designed to make working with us easy and efficient.


See how our Service Optimization Lifecycle helps government agencies adapt to changing customer needs.